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Entreverse

Shipping Policy

Last updated: January 29, 2026

1. introduction

At EntreVerse, we are committed to delivering your physical products, such as books or merchandise, in a timely and reliable manner. This Shipping Policy outlines how and when your order will be processed, shipped, and delivered.

2. Shipping Coverage

At EntreVerse, we are committed to delivering your physical products, such as books or merchandise, in a timely and reliable manner. This Shipping Policy outlines how and when your order will be processed, shipped, and delivered.

3. Order Processing Time

  • Orders are typically processed within 1–3 business days from the date of purchase.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • In the case of delays due to high volume or unforeseen circumstances, we will notify you via email or SMS.

4. Shipping Duration

For Domestic (India):

  • Standard Shipping: 4–7 business day
  • Express Shipping: 2–4 business days (if selected)

For International Orders:

  • Delivery times vary between 7–21 business days based on the destination country and shipping method selected.

5. Shipping Charges

  • Standard Shipping: 4–7 business days
  • Express Shipping: 2–4 business days (if selected)
  • Shipping costs are calculated at checkout based on delivery location and order weight.
  • Free shipping may be applicable on qualifying orders or promotional campaigns.
  • Any customs, duties, or taxes applicable for international orders will be borne by the customer.

6. Tracking Information

  • Once your order is shipped, you will receive a confirmation email with tracking details.
  • You can track your shipment using the provided link.
  • Please allow up to 24 hours for the tracking link to reflect updated status.

7. Delivery Issues

  • In case of failed delivery attempts, our courier partner will make a second attempt or contact you directly.
  • If your order is returned due to incorrect address or failed delivery, we may charge a reshipping fee.
  • If your package appears lost or significantly delayed, contact our support team at support@entreverse.com.
  • In case of failed delivery attempts, our courier partner will make a second attempt or contact you directly.
  • If your order is returned due to incorrect address or failed delivery, we may charge a reshipping fee.
  • If your package appears lost or significantly delayed, contact our support team at support@entreverse.com.

8. Damaged or Defective Items

  • If you receive a damaged or defective product, please contact us within 48 hours of delivery with supporting images.
  • We will investigate and offer a replacement or refund based on the issue.

9. Change of Shipping Address

  • Address changes can only be made before the order is shipped.
  • Once shipped, we are unable to modify the delivery address.

10. Contact & Support

📩 Email: support@entreverse.in

🌐 Website: www.entreverse.in

    We value your trust and are committed to ensuring your order reaches you quickly and safely. Thank you for shopping with EntreVerse.